Contact Us

Spotted something that doesn't add up, or have a question that one of our pages didn't quite answer? We'd genuinely like to hear from you. Messages are read by a real person on our editorial team, not passed through an automated system.

How to reach us

Email is the simplest way to get in touch: info@thepramproject.co.uk. We read every message and try to reply as promptly as we can. Detailed queries may take a little longer if we need to check something properly first.

What helps us help you

• The page address your message relates to, so we know exactly where to look.
• A short summary of the issue or question, in your own words.
• Supporting detail, such as a screenshot or the date you noticed a change, if you have it.

If you'd like to know more about the people behind the site and how we approach our writing before getting in touch, our about us page explains who we are and what we aim to do.

What we can and can't do

We're an editorial site, so we aren't able to access personal accounts, process payments or withdrawals, or step in to resolve disputes with any third-party service. Those questions are best raised directly with the provider concerned, ideally in writing so you keep a record.

If anything you've read about here is causing you worry, please talk to someone you trust or contact a free, confidential support service. Reaching out early is always worthwhile.

Corrections and feedback

Accuracy matters to us. If you believe something on the site is out of date or incorrect, let us know and we'll review it and update the page where needed. Suggestions for topics you'd like explained more clearly are equally welcome.

Thank you for taking the time to write to us.